the cold coffee tribe

FAQ's

The Cold Coffee Tribe is a Parenting and Lifestyle website helping busy Mums with young kids juggle Motherhood and still have a life.

Through quick tips on our blog, product recommendations that will make your life easier and providing you with a supportive community who will have your back, even on the hardest days.

I currently offer a monthly meal plan template and weekly routine that’s delivered straight to your inbox once you pop your email into our sign up form. Email newsletters are sent out once every month or two so you wont get flooded with boring info – but big things are a’comin’ and these offerings are about to get bigger and better.

Every month I release limited edition designs in collaboration with Australian artists and creatives. You will find these designed on women’s tshirts, singlets, kid’s tshirts, mugs and earrings. I have some exciting plans to release brand new products this year that have been months in the making, that I really hope will make a Mum’s life easier and put a smile on that dial.

Keep your eyes peeled on any of our social media channels, email newsletters or set your alarm to check the website at 10am on the first Monday of each month (apart from December and January when everybody is already broke!).
I open limited edition products for pre-orders for one week only, after that the item wont be returning, so you better be quick.

I can currently offer Paypal, Credit Card and of course… Afterpay! With plans to introduce Zippay later in 2020.

Pre-orders for limited edition designs are open for one week with products usually arriving to me within 14 days. They will then be on their way to your door! I know waiting isn’t fun and I appreciate the understanding that being a small business, it’s not financially viable for me to stock large quantities of products ready to go (especially in such a large range of colours and sizes). But this is a goal as the business grows.

If you’ve ordered a readily available product (one we have in stock) you can expect you item to arrive within a couple of days.

Protecting our plant is super important to me, so I do what I can to minimise The Cold Coffee Tribe’s carbon footprint while also providing you with happy mail than has been packed with love and care.

I do this by using minimal packaging and sourcing packaging materials that are eco-friendly, reusable and recyclable. Marketing materials are made from seeded paper that you can plant in your garden, stamped with a wooden, rubber and ink stamp which is made from sustainably sourced Tasmanian Oak. You’ll also see me use fabrics for wrapping your items, an eco-alternative to bubble wrap and boxes made from recycled materials.

Each parcel also contains a few treats from other Australian businesses which could include inspirational cards, herbal teas, beauty sample, lollies and more!

The shirts and clothing that we currently offer are made in an ethical factory in Bangladesh, and printed using Direct to Garment printing through an Australian start-up in Queensland.

I am currently investigating having our own line of clothing designed and manufactured in Australia as I have had trouble finding locally manufactured clothing that is also size inclusive.

All effort is made to work with small and medium Australian businesses and creatives who share our values.

My usual order is a white chocolate, almond milk latte with 2 sugars but I made the most amazing charcoal and white chocolate cappuccino on soy milk in my time as a barista (which was like 2 months!).

I live in Toowoomba, Queensland with my husband and two kids.

I currently offer 2 easy and affordable delivery options;

  • $2 local delivery – I will process your order once it has arrived and drop it to your door of an evening when I don’t have kids in tow!
  • $9 flat rate shipping Australia wide – I currently use Sendle or Officeworks to send orders, or Australia Post for P.O Box’s

Didn't find the A to your Q? Get in touch!